Protitus reserves the right to refuse/cancel any order. Protitus at its sole discretion may cancel any order(s):
(i) If it suspects a fraudulent transaction, or
(ii) If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or
(iii) For any reason outside the control of Protitus including causes for delivery related logistical difficulties. Refund/cancellation policies applicable only in that condition that in case, the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded. In case the item ordered has been shipped but has not yet been delivered to the buyer, the order cannot still be cancelled online. Total order amount after deduction of shipment and handling charges will be refunded only in case if it has been cancelled before the shipment of the material. The refund will be processed, only in case of non-booking of material by the courier/delivery partner. However, the order once booked/shipped out/delivered, cannot be cancelled in any case. In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
(a) In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited
(b) Protitus offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers’ card/account
(c) In case of part cancellations, the amount refunded will be corresponding to the part cancellation